Kyocera Ecosys m2040dn Instrukcja Użytkownika Strona 342
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10-18
Troubleshooting > Troubleshooting
Responding to Messages
If the message display or the computer displays any of these messages, follow the corresponding procedure.
A
C
NOTE
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page i)
Message Checkpoints Corrective Actions
Reference
Page
Access point was not
detected.
― Check if the access point has been
set correctly.
―
Account error. ― Failed to specify Job Accounting
when processing the job externally.
The job is canceled. Select the [OK]
key.
—
Message Checkpoints Corrective Actions
Reference
Page
Cannot connect to
Authentication Server
Check the connection
with the server.
— Check the connection status with
the server.
—
Cannot connect to
Authentication Server
Check the domain name.
— Check the domain name. page 9-2
Cannot connect to
Authentication Server
Check the host name.
— Check the host name. page 9-2
Cannot connect to
Authentication Server
Set machine time to
match server's time.
— Set machine time to match the
server’s time.
page 2-17
Cannot connect to
Server. Check the
Connection Status.
Job is canceled.
— Check the connection status with
the server.
—
Cannot connect. — This appears when the Wi-Fi or Wi-
Fi Direct connection did not
complete. Check the settings, and
check the signal conditions.
—
Cannot duplex print on
this paper.
↑↓
(Displayed alternately)
Press OK to continue
using cassette #.
Did you select a paper size/type
that cannot be duplex printed?
Select [Paper] to select the
available paper. Select [OK] to print
without using Duplex function.
―
- OPERATION GUIDE 1
- Contents 3
- Overview 10
- Machine Features 11
- > Machine Features 12
- Save energy and cost 12
- Strengthen security 13
- Basic Color Modes 15
- Printed guides 17
- Version 8.0 or later 18
- Structure of the guide 19
- Size and Orientation of Paper 21
- Menu Map 22
- > Menu Map 23
- 1 Legal and Safety 32
- Information 32
- Environment 34
- Precautions for Use 35
- Laser Safety (Europe) 36
- SAFETY OF LASER BEAM (USA) 37
- Compliance and Conformity 38
- Other precautions 38
- 225 Sand Road 39
- Illegal Intrusion 41
- Legal Information 42
- 2 Installing and Setting 49
- Part Names (Machine Exterior) 50
- 15 Rear Cover 51
- 16 Anti-theft Lock Slot 51
- 14 Toner Container 53
- Attached) 54
- Connecting Cables 56
- Connecting USB Cable 57
- Connecting the Power Cable 57
- Power On/Off 58
- Using the Operation Panel 59
- Operation Method 61
- Help Screen 62
- Setting Date and Time 65
- Network Setup 66
- Select [Maintenance] 71
- [Wi-Fi Setup Tool] > [OK] 71
- Setting Wi-Fi Direct 72
- Energy Saver function 74
- Auto Sleep 75
- (models except for Europe) 76
- Quiet Mode 77
- Installing Software 78
- Express Install 79
- Insert the DVD 79
- Select [Express Install] 79
- Install the software 80
- Finish the installation 81
- Custom Install 81
- Select [Custom Install] 82
- 4 Click [Install] 83
- Uninstalling the Software 85
- Install the Printer Driver 86
- Configure the printer 87
- Finish registering 89
- Checking the Counter 91
- Sending Documents to a PC 92
- Strengthening the Security 92
- Command Center RX 93
- Accessing Command Center RX 94
- Changing Security Settings 95
- Command Center RX User Guide 96
- Changing Device Information 97
- Specify the host name 98
- E-mail Settings 99
- Configure the settings 100
- Display the screen 101
- Click [Submit] 102
- Registering Destinations 103
- Migrating the Address Book 104
- Load the Address Book data 107
- 7 Click [Finish] 109
- Preparation before Use 110
- Loading Paper 111
- Loading in the Cassette 113
- Load paper 114
- Configure the function 115
- Paper Stopper 116
- Shared Folder in a PC 117
- Create a folder 119
- Share name] 120
- Configuring Windows Firewall 122
- Add a port 123
- 4 Select [New Rules] 124
- 5 Select [Port] 124
- In Windows 7 126
- In Windows 10 126
- Registering a contact address 127
- Add the name 127
- Add the address 127
- Specify the address number 129
- Select the [OK] key 131
- Editing Address Book Entries 132
- Edit the destination 132
- Deleting Address Book Entries 133
- Delete the destination 133
- Select the destinations 134
- 4 Printing from PC 136
- Printer Driver User Guide 137
- No. Description 137
- (Windows 8.1) 138
- Printing from PC 139
- Start printing 140
- Register the paper size 141
- Printing by AirPrint 144
- Printing by Mopria 144
- Printing with Wi-Fi Direct 144
- Print the document 146
- Delete the document 147
- Monitor) 152
- Printing Progress Tab 153
- Paper Tray Status Tab 153
- Toner Status Tab 153
- Alert Tab 154
- Status Monitor Context Menu 154
- Available events 155
- Configuration Tool 156
- Device Defaults Settings 158
- Item Description 159
- Device Overview 160
- Operation on the Machine 161
- Loading Originals 162
- Place the originals 164
- Open the multipurpose tray 165
- Registering Programs 168
- Recalling Program 169
- Overwriting Program 170
- Deleting Program 170
- Select Key Settings 171
- Basic Operation 172
- Canceling Jobs 173
- Sending Document via E-mail 175
- Computer 176
- Check the status 177
- Select the functions 177
- Press the [Start] key 177
- Server (Scan to FTP) 178
- Scanning using TWAIN or WIA 180
- Useful Sending Method 181
- WSD Scan 182
- WSD scan 183
- Scan the originals 184
- (fax server transmission) 185
- Specifying destination 186
- (Multi Sending) 187
- Send to Me (E-mail) 188
- Canceling Sending Jobs 189
- Handling Destination 190
- Destination Search 191
- How to use the FAX Function 195
- Using Document Boxes 196
- Plug the USB memory 197
- Removing USB Memory 200
- Using Various Functions 201
- How to Select Functions 202
- Key Function Description 203
- Reference 203
- Store File 205
- Printing Documents 206
- Functions 207
- Paper Selection 208
- One-sided to Two-sided 209
- Printing 211
- Sending/Storing 213
- Layout image 215
- Original Size 216
- Original Orientation 216
- Mixed Size Originals 217
- Original Image 217
- EcoPrint 218
- Continuous Scan 218
- File Name Entry 219
- Job Finish Notice 219
- Priority Override 219
- Color Selection 220
- Sharpness 220
- Contrast 221
- Adjustment) 221
- Skip Blank Page 222
- Scan Resolution 222
- Sending Size 223
- File Format 224
- Item Value Description 225
- PDF Encryption Functions 226
- Acrobat5.0&Later 227
- Subject/Body 228
- Duplex (2-sided Original) 228
- FTP Encrypted TX 229
- File Separation 229
- Storing Size 230
- Encrypted PDF 230
- JPEG/TIFF Print 231
- XPS Fit to Page 231
- 7 Status/Job Cancel 232
- Checking Job Status 233
- Details of the Status Screens 235
- Send Job Status 236
- Store Job Status 237
- Scheduled Job Status 238
- Checking Job History 239
- Displaying Job History Screen 240
- Check the job history 240
- Print Job Log 241
- Sending the Log History 243
- Job Operation 244
- Device/Communication 245
- Setup and Registration 247
- (System Menu) 247
- System Menu 248
- System Menu Settings 249
- Report Print 251
- Admin Rpt Set 252
- Result Rpt Set 252
- Job Log History 252
- System/Network 253
- Primary Network 262
- I/F Block Set 263
- Security Level 263
- Op Functions 263
- User/Job Account 264
- User Property 264
- Common Settings 265
- Orig./Paper Set 266
- Preset Limit 270
- Measurement 270
- Error Handling 271
- Date Setting 271
- Timer Setting 272
- Function Defaults 274
- Login Operation 276
- RAM Disk Mode 276
- Format SD Card 276
- Optional Memory 276
- Disp. Status/Log 277
- USB KeyboardType 277
- Low Toner Alert 277
- Show PowerOffMsg 277
- EnergySaver Set 278
- Document Box 282
- Edit Destination 283
- Adjust/Maint 284
- User Authentication and 285
- Accounting (User Login 285
- Job Accounting) 285
- Authentication Security 289
- Enter the user information 291
- Changing User Properties 292
- Change the user properties 294
- Setting Printer Driver 295
- Setting TWAIN Driver 296
- Setting WIA Driver 297
- Setting FAX Driver 298
- Group Authorization Settings 299
- Guest Authorization Set 300
- Configuring Guest Property 301
- Obtain NW User Property 303
- ID Card Settings 304
- PIN Login Settings 305
- Login/Logout 306
- Overview of Job Accounting 307
- Enabling Job Accounting 308
- Job Accounting Access 309
- Setting an Account 310
- 5 Select the [OK] key 311
- Restriction Items 312
- Applying Restriction 312
- Editing an Account 313
- Deleting an Account 314
- Job Accounting for Printing 315
- Configure WIA Driver 317
- Configuring Job Accounting 319
- Print Accounting Report 321
- Using Job Accounting 322
- Unknown User Settings 323
- 10 Troubleshooting 325
- Regular Maintenance 326
- Cleaning Slit Grass 327
- Toner Container Replacement 331
- Shake the toner container 333
- Install the toner container 333
- Using the Maintenance Menu 335
- Troubleshooting 336
- Printed Image Trouble 339
- Responding to Messages 342
- Responding to Send Error 351
- Clearing Paper Jams 354
- Remove any jammed paper 355
- Push Cassette 1 back in 355
- Open the front cover 356
- Close the front cover 356
- Push Cassette 2 back in 357
- Push Cassette 3 back in 359
- Remove all the paper 361
- Reload the paper 361
- Open Feed Cover (C) 364
- Open Rear Cover 366
- Open the fuser cover (D) 367
- Open Feed Cover 367
- Push Feed Cover back in 368
- Push Rear Cover 368
- Processor 370
- Push the cover 371
- 11 Appendix 372
- Optional Equipment 373
- Optional Applications 377
- Starting Application Use 377
- Character Entry Method 379
- Selecting Type of Characters 380
- Entering Symbols 381
- Entering Characters 381
- Basic Paper Specifications 384
- Other Paper Specifications 386
- Special Paper 388
- Hagaki (Cardstock) 390
- Envelopes 390
- Thick Paper 390
- Colored Paper 390
- Preprinted Paper 391
- Recycled Paper 391
- Specifications 392
- Copy Functions 393
- Printer Functions 394
- Scanner Functions 394
- Document Processor 395
- Paper Feeder 395
- Glossary 396
- WPS (Wi-Fi Protected Setup) 400
- 2S4KDEN003 410
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